Digital Strategy

Helping you set out a roadmap for digital success

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Digital Strategy Services
OUR APPROACH

Establishing a better way to serve your customers online

Since 2009, we’ve been helping clients better serve their customers by providing expert guidance on their digital strategies. This is achieved by gaining a thorough understanding of your target audience, along with their desires and their frustrations. We’ll then bring together our technical knowledge and actionable insights to determine the best possible way for you to solve their problems and achieve your digital objectives.

 

Digital Strategy Agency

Decisions based on analytics & actionable insights

A successful digital strategy requires decisions to be made from analysis and real user data. No guesswork. Our team of digital experts can help you interpret data to understand key areas of digital improvement which can be prioritised and A/B tested. This way you’re always on track to meet and exceed your digital targets.

Digital strategy services

Our process enables us to provide you with a clear, measurable digital strategy that drives ROI and sets your business apart from the competition.

01

Digital Strategy Roadmap

A successful digital strategy is all about direction and having a clear end goal in sight. It should provide a blueprint for digital actions aligned with short-term and long-term business objectives. Our team of Digital Strategists can help you map out a comprehensive, flexible digital strategy roadmap that helps you achieve your goals faster.

02

Analysis & Continuous Improvement

Websites that perform the best aren’t built overnight, and they aren’t only updated every few years. Our team can help you collect more information about your audience and begin to continuously improve month-on-month, so that you can reap the rewards of a high-performance website.

03

Digital Transformation Workshops

Digital transformation is all about the integration of technology throughout your business, driving efficiency and improving the customer experience. Our team can help you identify key areas of focus for digital transformation, via interactive workshops with your key stakeholders.

04

User Journey Mapping

Mapping the user journey is a vital step at the start of any digital project. GRM can create a visual representation of your customer's journey, from awareness to purchase, which will help you spots trends and craft the perfect journey for your customers.

05

CMS Audit

As content management systems specialists, we can conduct a full audit of your website against industry standards and best practice, helping you spot vital areas of improvement in your digital strategy.

06

CRO Analysis

Knowing where your conversion rate can be improved across the user journey is a vital step in improving the value of your website. Our team can help you optimise your conversion rate, through in-depth analysis, reporting and continuous improvements.

See how we increased Firefly Learning's home page conversion rate by 24%.

Our Clients

Delivering digital strategies for world-leading brands since 2009

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