Helping you set out a roadmap for digital successExplore services
Establishing a better way to serve your customers online
Since 2009, we’ve been helping clients better serve their customers by providing expert guidance on their digital strategies. This is achieved by gaining a thorough understanding of your target audience, along with their desires and their frustrations. We’ll then bring together our technical knowledge and actionable insights to determine the best possible way for you to solve their problems and achieve your digital objectives.
Digital strategy services
Our process enables us to provide you with a clear, measurable digital strategy that drives ROI and sets your business apart from the competition.
Digital Strategy Roadmap
A successful digital strategy is all about direction and having a clear end goal in sight. It should provide a blueprint for digital actions aligned with short-term and long-term business objectives. Our team of Digital Strategists can help you map out a comprehensive, flexible digital strategy roadmap that helps you achieve your goals faster.Explore
Analysis & Continuous Improvement
Websites that perform the best aren’t built overnight, and they aren’t only updated every few years. Our team can help you collect more information about your audience and begin to continuously improve month-on-month, so that you can reap the rewards of a high-performance website.Explore
Digital Transformation Workshops
Digital transformation is all about the integration of technology throughout your business, driving efficiency and improving the customer experience. Our team can help you identify key areas of focus for digital transformation, via interactive workshops with your key stakeholders.Explore
User Journey Mapping
Mapping the user journey is a vital step at the start of any digital project. GRM can create a visual representation of your customer's journey, from awareness to purchase, which will help you spots trends and craft the perfect journey for your customers.Explore
As content management systems specialists, we can conduct a full audit of your website against industry standards and best practice, helping you spot vital areas of improvement in your digital strategy.Explore
Knowing where your conversion rate can be improved across the user journey is a vital step in improving the value of your website. Our team can help you optimise your conversion rate, through in-depth analysis, reporting and continuous improvements.
See how we increased Firefly Learning's home page conversion rate by 24%.