CRM Integrations and Strategy
Alfonso PulidoSenior Digital Manager at Danone
GRM supported us succesfully in our multinational web development projects, always providing interesting points of view and new perspectives that enriched our platforms. In summary a great agency!
Jim O'DonnellExec Director of IT at CIARB
I have found GRM to be excellent partners, to be flexible and react speedily when needed. They deliver a high standard quality of work and I am happy to recommend them.
Gabor JuhaszDigital Marketing Specialist at Sakura Finetek
We've been working with GRM for more than two years now. They are a dedicated, creative, and diverse team where each individual has their field of expertise, making their solutions high quality.
Make the most of your digital platforms through CRM integrations
Only when your website is fully integrated with your wider technology platforms will you begin to see a true return from your technology investments. Our web developers have vast experience in connecting technology platforms to help you increase efficiency across your sales, marketing and operations processes.
If you want to know your customers better and seamlessly gather valuable insights on them, we’re here to help with customer relationship management software integrations.
Improve the user experience through better use of data
Integrating your digital platforms now only improves operational efficiency. You’ll benefit from better sharing of data across your systems, allowing you to successfully track ROI and offer more personalised web experiences to your users. Our team has extensive experience in integrating websites with leading CRM platforms such as Microsoft Dynamics and Salesforce.
A highly skilled CRM integrations team at your disposal
Use our CRM software integration services to make your users happy
See our successful projects
A Kentico website will give you seamless integration between your website and digital marketing channels. Affordable and easily extendable, Kentico is suitable for both simple and more complex website requirements.
Bespoke CRM Development
Every business is different in its sales and marketing processes. Sometimes even the most advanced out-of-the-box CRM platforms will not suffice. In this case, GRM can assist by building a bespoke platform, tailored to the needs of your internal teams.
CRM Integrations and Strategy
Ensuring that your digital platforms accurately share data across the numerous stages of the sales process is vital. Over the years, we've helped a number of businesses to consolidate their systems, enabling better use of data across departments and improving the customer experience.
Integrating your marketing platforms with the rest of your technology stack provides a great opportunity to share valuable customer data throughout the sales process. Over the years, we've helped a number of businesses to integrate their marketing platforms, enabling them to easily track ROI of campaigns and spot client trends.
What is integrated CRM?
How much does a CRM system cost?
What is customer relationship management software?
What’s an example of a CRM system?
What are the benefits of CRM integration?
There are many benefits of integrating a CRM system with your platforms. Some of them are automation (of marketing and sales processes), effective data collection, personalisation, improved customer experience and increased retention. The more you know about your site visitors and their behaviour, the better you can work on creating a fantastic online experience and offers for them.
How long does it take to implement a CRM system?
The duration of the implementation process depends on your current tech stack, budget, needs and chosen vendor, among other things. From our experience, we can say it takes between a few weeks and about 3 months.
What information does a CRM collect?
Customer relationship management software collects different types of data, all of which are incredibly useful. The exact types vary from vendor to vendor, but in general, this is some of the info that gets captured:
Customer identity information – name, e-mail, phone number, social media, etc.
Descriptive customer data – job, family status, car or home ownership, etc.
Purchase and site behaviour data
Data on previous interactions with the customer, if any